Retired and Former Employee Peer Support Program

The Retired and Former Employee (RAFE) Peer Support Program is a new program available to all former employees of Ambulance Victoria.

The program allows volunteers to provide confidential support to previous employees who have retired or resigned and assist in linking them into appropriate support if requiring counselling or experiencing mental health issues.

RAFE volunteers are not qualified counsellors and are unable to make psychological assessments, but they do have great listening and communication skills that allow them to assist those who are seeking help.

Ambulance Victoria encourages all former employees to engage with this service – which is free – if they feel they require help.

To contact the AV Retired and Former Employee Peer Support Program

Email: RAFEpeersupport@ambulance.vic.gov.au

Available 9am – 5pm daily.

Access FAQ’S  here

The RAFE Program is not a crisis service.  If you are in crisis please contact Lifeline on 13 11 14 or if there is an immediate risk, dial Triple Zero (000).